The Rules Behind Every Spin Galaxy Account

By registering at Spin Galaxy you accept these terms in full. They cover who can play, how CAD accounts work, how bonuses are wagered, how withdrawals are processed and what happens if a dispute comes up. We update this page from time to time as games, payment rails or rules change, so it's worth checking back before a big session.

Who can open an account

• You must be 19 years of age or older, matching the minimum legal gambling age recognised across Canada.
• You must be physically located in a Canadian province or territory outside Ontario when you register and when you play.
• One account per person, per household, per verified identity. Duplicate accounts get merged or closed.
• You must provide accurate name, date of birth and contact details, and confirm them during identity verification.

Account verification (KYC)

Before your first withdrawal, and at any point our security team flags it, we'll ask for proof of identity, proof of address and confirmation of the payment method you used to deposit. This is standard practice across regulated and internationally licensed casinos and it protects both you and us from fraud. Verification is usually quick when documents are clear photos or scans, government-issued ID, and a recent utility bill or bank statement.

Deposits, currency and withdrawals

All Spin Galaxy accounts run in Canadian dollars. There's no currency conversion fee on CAD deposits or withdrawals made through Interac e-Transfer, Visa or Mastercard. Bitcoin, Ethereum, Litecoin, Tether (USDT) and MuchBetter are also accepted, and any crypto value is converted to CAD in your account at the prevailing rate at time of transaction.

• Withdrawals are paid to the same method used to deposit wherever technically possible.
• We reserve the right to request additional verification before releasing a large or first-time withdrawal.
• Processing times vary by method; e-Transfer withdrawals are typically the fastest option for Canadian players.
• Attempting to deposit and immediately withdraw without genuine play (bonus abuse) can result in a delayed or voided withdrawal.

Bonus terms, in short

Spin Galaxy offers a welcome package for new players plus ongoing free spins on selected slots. Every bonus carries its own wagering requirement, minimum deposit, eligible games list and expiry window, all published in full on the Bonus and Promotions pages. T&Cs apply to every bonus mentioned anywhere on this site, including this page. Wagering a bonus on an ineligible game, or breaching the max-bet-per-spin rule while a bonus is active, can void remaining bonus funds and associated winnings.

Fair play and game rules

Every slot, table and live dealer game on Spin Galaxy runs on software supplied by licensed studios including Pragmatic Play, Evolution Gaming, Play'n GO, Microgaming, NetEnt, Red Tiger Gaming, Push Gaming and Relax Gaming. Game outcomes are generated and audited by those providers under their own independent testing arrangements. If a game visibly malfunctions mid-round, the round is voided and any wagered stake is returned to your balance.

Account limits and self-exclusion

You can set deposit limits, session reminders or a full self-exclusion period from your account settings at any time. Once a limit or exclusion is active, our support team cannot lift it early on your request alone. Full detail on these tools sits on the Responsible Gaming page. If gambling stops feeling fun, ConnexOntario (1-866-531-2600, https://www.connexontario.ca/) offers free, confidential support to callers across Canada, not just Ontario residents.

Disputes and closing an account

If you disagree with a decision on your account, contact support first through live chat or email; most issues resolve within a few days. You can close your account permanently at any time by written request. We may suspend or close an account where we suspect fraud, collusion, bonus abuse or a breach of these terms, and any pending withdrawal will be reviewed before funds are released.

Corporate details and licensing

Spin Galaxy operates under an international gaming licence. The registered company name behind Spin Galaxy, along with the exact licence number and issuing authority, is published in the site footer. Please confirm those details there before you play; we keep them current on that page rather than repeating them across the site.

Related pages

For the offer details behind any bonus mentioned here, see Bonus and Promotions. For deposit and withdrawal specifics, see Payments. Ready to play under these terms? Register for a free CAD account.